Upcoming NuresNet Planned Maintenance
Our NurseNet site will be unavailable during scheduled maintenance on May 1-11
The Division of Specialized Care for Children (DSCC) will implement a new claims processing system in May.
Our Provider Portal, a part of the new system, will improve our claims submission and provider management by integrating with our NurseNet site to consolidate all DSCC tools for providers in one place.
As part of this rollout, NurseNet will be unavailable while we link it with the new Provider Portal.
Maintenance Period
NurseNet will be unavailable during the following period:
- Start date: Thursday, May 1, 2025
- End date: Sunday, May 11, 2025
What Families Need to Know
- During the maintenance, NurseNet will be unavailable.
What Nursing Agencies Need to Know
- During the maintenance, NurseNet will be unavailable.
- The Provider Portal testing site will still be available to test submitting claims.
- Following the launch of the new claims processing system, all DSCC applications, including NurseNet, will exist in the new Provider Portal.
- If you have not yet, you can register for the new Provider Portal at any time. Please see our provider notice from April 18 for instructions on how to do so.
Thank you for your patience during this downtime.
Our DSCC team is dedicated to completing this process swiftly and effectively so that we can bring you an improved experience.
If you have any questions or concerns about the NurseNet downtime, please email dsccexternalhelp@uic.edu.
Families can also talk to their DSCC Care Coordinator about any needs or issues with their in-home nursing.
We appreciate your partnership and understanding!