Provider Portal

As we launch our new claims processing system, we will stop updating our previous Provider Portal at https://provider.dscc.uic.edu.

We are currently developing a new and improved Provider Portal for our Core Program-enrolled providers. We expect to launch the new portal in the coming months.

In the interim, we are enhancing our communication and support processes by:

• Including a detailed Explanation of Payment (EOP) with every provider check we issue
• Mailing an Explanation of Benefits (EOB) for any claim that does not result in a payment, such as denials or requests for additional information.

These interim measures aim to support your billing and reconciliation processes while we continue to build a more intuitive and user-friendly Provider Portal.

Questions?

We are happy to help with any questions you may have. Please contact the DSCC Claims Department at DSCCClaimsServices@uic.edu.

Our new claims processing system combines NurseNet and the new Provider Portal into a single, streamlined solution to make managing claims easier and more efficient. Its benefits include:

• Submitting Claims: Home Care nursing agencies can now submit nursing claims and explanations of benefits (EOBs) directly through the online portal. This new feature streamlines workflows for agencies still using paper or email claims, speeding up payments and reducing the time spent on administrative tasks.
• Reviewing Claims: Providers can review and monitor the status of submitted claims.
• Reviewing Vouchers/Remittances: Providers can view remittance details.

New Provider Portal Access Form

If your agency has not yet completed the Provider Portal Access form, please have a designated representative do so as soon as possible.

Please include all users your agency would like to access NurseNet, the Provider Portal or both. Once you sign the form electronically, it will automatically go to DSCC for review.

Important Notes on Access

• For users who registered for NurseNet or the Provider Portal testing site on or before April 30, 2025, you can continue to log in as usual using the link below.

• For users who have not registered or registered on or after May 1, 2025, you must complete a new registration at the link below and follow the prompts to sign up. DSCC will verify your registration and grant access as appropriate.

Log In or Register for the New Provider Portal