DSCC’s New Home Care Family Outreach Associate is Available to Support Families
Our Home Care Family Outreach Associate Erica Stearns can offer support, connection and empowerment for DSCC families caring for loved ones with complex medical needs.
We understand that caring for a loved one with complex medical needs can pose unique and sometimes unexpected challenges for families.
We are excited to introduce a new Home Care Family Outreach Associate (HCFOA) on our team who understands these challenges and can provide heartfelt support.
With lived experience as a patient, parent and caregiver, our HCFOA can recognize shared experiences and guide families through the complexities of multiple systems of care.
Our HCFOA also works to create a sense of community for caregivers within the Division of Specialized Care for Children (DSCC). In this community, families can feel supported, empowered and more confident in their caregiving journey.
Erica Stearns recently joined DSCC as our first HCFOA. She is the proud parent of two children, Margot and Caratacus, who have been enrolled in the Core and Home Care programs since 2016. They reside in southern Illinois and enjoy the beauty of the Shawnee National Forest.
Erica also serves as the co-chair of DSCC’s Family Advisory Council. You can learn more about Erica, her family and her caregiving journey in The Stearns Family Story.
As our HCFOA, Erica works hand-in-hand with families and caregivers to:
- Create trusting partnerships
- Offer tailored support in addition to the care coordination services they receive from DSCC
- Provide essential caregiver resources
Erica helps ensure that caregivers are equipped with the knowledge and skills they need to advocate for their children and navigate complex systems of care. She can help support your family as you navigate:
- Adjusting to a new norm
- Needing support for your child/loved one’s medical needs and increased level of care
- Looking for guidance on what to expect
- Wanting to connect with other families
Families can request to connect with Erica in several ways. You can ask your DSCC care coordination team to refer you to the HCFOA. You can also email a request to speak with Erica at DSCC-FamilySupport@uic.edu.
For more information about the HCFOA and Erica, please visit our Home Care Family Outreach page.