Non-English/Multilingual Resources Resources
HIPP Program Tip Sheet and Application
The Health Insurance Premium Payment (HIPP) Program pays health insurance premiums for some children who have high medical costs and who have private health insurance available.
This HIPP Program Tip Sheet from the Division of Specialized Care for Children (DSCC) explains the program’s availability and how to apply. (The HIPP Tip Sheet is also available in Spanish.)
You can also find copies of the HIPP Program application in English and HIPP Program application in Spanish.
Hispanic Women of Springfield (HWOS)
Hispanic Women of Springfield is a non-profit organization offering a variety of resources and social activities for both Spanish and English speakers. Its services include:
- Translating documents
- Access to food, medication, utility assistance and other resources
- COVID-19 vaccine appointments
- Someone to check in with and talk to
- Immigration, driver’s license and ITIN number information
To contact Hispanic Women of Springfield:
- Visit their office at 1275 Wabash Ave., Room WS, in Springfield
- Contact Ana Manriquez or Fanny Ivarra at (217) 679-1434 or amanriquez@hispanicwomenofspringfield.org
- Visit the Hispanic Women of Springfield Facebook page
Home Care Appeal and Peer-to-Peer Review Tip Sheet
The Division of Specialized Care for Children (DSCC) is the operating agency for the Home Care Program. The Department of Healthcare and Family Services (HFS) completes required reviews and determinations regarding a participant’s eligibility for Home Care services.
This tip sheet from DSCC explains how the review and determination of medical eligibility for Home Care services works. It also outlines how to file appeals for any decision made by HFS that denies, reduces, changes or terminates benefits for you or your child. (English or Spanish)
Home Generator Information for MFTD Waiver Families
The Home and Community-Based Services Waiver for Those Who Are Medically Fragile Technology Dependent (MFTD) may pay for power generators for a waiver participant’s primary residence.
The Division of Specialized Care for Children (DSCC) put together this tip sheet that covers what the waiver will cover, what families need to do and more.
Home Modification Tip Sheet for MFTD Waiver Families
The Home and Community-Based Services Waiver for Medically Fragile Technology Dependent Children (commonly called the MFTD waiver) can pay for certain home modifications. The modifications must be for the individual’s primary residence and necessary to meet their medical needs. Home modifications may include:
- Permanent structural changes
- Equipment that is installed or attached to the home
- Solutions that are not permanent
This tip sheet explains what type of home modifications may be covered and the process for moving forward.
How SSI and SSDI Can Help Patients
The Patient Advocate Foundation (PAF) provides valuable information and understanding to patients navigating the healthcare system.
PAF’s Education Resource Library offers information on a wide variety of individual health and health insurance-related topics as well as understanding Supplemental Security Income (SSI) and Social Security Disability Insurance (SSDI).
Many of PAF’s resources are also available in Spanish.
PAF is also available by phone Monday – Friday, 7:30 a.m. – 4 p.m., at (800) 532-5274.
How to Fill Out DSCC Forms in Spanish
There are a number of forms that our Division of Specialized Care for Children (DSCC) participants must fill out. We’ve created three instructional videos to help our Spanish-speaking families fill out some of our most commonly used forms. These videos provide step-by-step instructions:
- Solicitud del Programa de DSCC. (Filling out the DSCC Program Application)
- Reembolso de Costos (Filling out the Reimbursement Cost Log)
- Asistencia de Viaje (Filling out the Travel Cost Log)
ILHousingSearch.org is a free bilingual online resource for renters and property providers in Illinois.
You can search for affordable, accessible and market-rate housing to fit your needs and budget.
For additional assistance, call (877) 428-8844 (toll-free) Monday-Friday, 8 a.m. to 7 p.m. Dial 7-1-1 for TTY.
Illinois Access to Justice Rental Assistance & Eviction Resources in Illinois
Illinois Access to Justice provides information on available rental assistance programs in Illinois, where to find legal help if you’re facing eviction and an overview of your rights as a tenant living in Illinois.
Visit its Rental Assistance and Eviction Resources page for more details. Information is available in English and Spanish.
Illinois Attorney General Health Care Brochure
The Illinois Attorney General Health Care Bureau has a toll-free helpline that allows consumers to ask questions, file complaints or request assistance. Health Care Bureau attorneys conduct investigations and file lawsuits to enforce consumer protection laws. This brochure provides information on how their staff members can assist consumers in many areas, including:
- Denial of coverage or treatment
- Concerns about healthcare providers
- Billing disputes and recovering unfair out-of-pocket expenses
- Navigating the health insurance appeals process
- Understanding your health care rights and consumer protection laws
- Correcting health plan or provider errors