DSCC Fact Sheets Resources
Illinois Hands & Voices Guide By Your Side (GBYS) is a free program providing unbiased information, one-on-one support and resources and trained Parent Guides to talk and/or meet with you if you have a child with hearing loss or a suspected hearing loss.
Parent Guides are adults who have children with a hearing loss. They provide unbiased information and resources regarding communication, educational and technological choices. They help families identify their options and not tell them which options to choose. They support families and can help them navigate through the many systems and services available in Illinois. They work as a team with professionals offering a well rounded care system for families.
Illinois Hands & Voices is a parent-driven, non-profit organization dedicated to helping families with children who are deaf and hard-of-hearing.
Families can learn about the variety of resources and options available to them and how to access them. Through this network of resources, families can make informed decisions about their future in regards to educational options, the changing landscape of assistive technologies and many other issues facing families with children who are deaf and hard of hearing.
Families within the same geographic region within the state can share experiences and information as they support each other. They can receive the opportunity to gain knowledge and direction from families who have faced the same challenges and choices.
Illinois Help Stop Hate provides meaningful support to help victims and witnesses of hate acts in reporting what happened and connecting them and their communities with vital resources. The service is free, confidential and not affiliated with law enforcement. Individuals can make online reports in seven languages. Callers can report in the language of their preference and receive assistance from call specialists trained in trauma-informed care.
You can make reports anonymously by calling (877) 458-4283 or (877) 458-HATE, Monday to Friday from 12 to 9 p.m. or online any time by visiting ILStopHate.org.
Illinois Helpline for Opioids and Other Substances (24/7)
If you or someone you know is suffering from an opioid use disorder or other substance use disorders, call the Illinois Helpline for Opioids and Other Substances at 833-2FINDHELP to speak with a trained professional for support and advice or to be directed to customized resources. You can also visit www.HelplineIL.org.
Illinois Housing Development Authority
The Illinois Housing Development Authority (IHDA) connects people with financing programs for their homes.
IHDA provides mortgage loans, rental assistance, grants that enable low-income homeowners to pay for repairs and improvements to their homes and free foreclosure prevention assistance for homeowners struggling with mortgage payments.
IHDA also provides resources to help people across the state find apartments that fit their budgets.
Illinois Legal Aid Online (ILAO) provides plain-language, 24/7 tools in three languages so families can understand and assert their legal rights. ILAO helps people who are unable to find or afford attorneys open opportunities for justice. Its resources can help with crises such as eviction, debt, food insecurity, domestic abuse, deportation and divorce.
The ILAO also provides resources to help with guardianship, education, health and benefits and more.
The Illinois Life Span (ILS) Program is a program of The Arc of Illinois that provides statewide resources and information, focused on developmental disability services and supports.
Its website includes a resource locator that can help you find resources in your county and statewide.
You can call ILS at (800) 588-7002.
Illinois Life Span’s COVID-19 Resources
The Arc of Illinois provides COVID-19 resources for Illinois residents with developmental disabilities. The topics include general COVID-19 information, Illinois Department of Human Services Developmental Disabilities Services and Supports information and webinar recordings on COVID-19 issues and services.
Illinois Medicaid Managed Care Transportation Toolkit in English and Spanish
The Illinois Medicaid Managed Care Consumer Benefits Transportation Toolkit is a step-by-step guide to help you get to medical appointments. The toolkit flyer provides a code to scan with your smartphone for quick access and contact information on who to contact if you don’t know which Medicaid Health Plan you have.
Use the transportation toolkit to learn:
- How to set up a ride
- What additional rides your plan covers
- What to think about when planning ahead
The flyer and toolkit are also available in Spanish:
- Miembro MCO guía de transporte folleto
- Guía de beneficios de transportación para el consumidor de Medicaid Managed Care de Illinois
The following organizations developed the toolkit: Illinois Association of Medicaid Health Plans (IAMHP), FIMR Community Action Team, Aetna Better Health of Illinois, Blue Cross Blue Shield of Illinois, CountyCare Health Plan, Humana, Meridian and Molina Healthcare.
Illinois Mental Health Collaborative for Access and Choice
The Illinois Mental Health Collaborative for Access and Choice is a partnership devoted to the recovery and resilience of children and adults with mental illness. The collaborative is committed to making it easier for people in need of mental health services to get the right care, at the right time and in the right amount.

